We arrived and realized it was super busy and there were 9 of us. Guarantee once they start building up more food places Tijuana Flats is going to be flat on its face. I think the only reason they'll stay in business is because there's very minimal choices of food places in this area. When I bring it to their attention that no one answers the phone their response is "oh wow thanks." You would think that that person would go tell the manager so they can fix their phone lines and possibly get more customers to place orders so they can make more money. There have been several times where I call to place my order and no one picks up the phone so I end up having to drive there place my order and wait forever to get my order. Nine times out of 10 our order is incorrect. and the staff is super super unfriendly on the phone. Customer service is lacking they need to send them to training on how to deal with customers and how to put smiles on their faces. I really don't know why I keep coming back.
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